Need Support?

Have a problem or a question regarding your hosting? Login to your account here, to access our dedicated customer support team.

Pre-sales question? If you have a question for our sales team please send them an email here and someone will be in touch soon.

cPanel Support Videos To help make using cPanel as easy as possible we have invested in some key support videos, please check these out before submitting a support ticket as they can probably help.

1.How to login to cPanel
2.How to create an email account in cPanel
3.How to set your default address in cPanel
4.How to setup an autoresponder in cPanel
5.How to setup email forwarding in cPanel
6.How to setup email filters in cPanel
7.How to enable spam protection in cPanel
8.How to add an MX entry in cPanel
9.How to use webmail from within cPanel
10.How to change your cPanel password
11.How to update your contact information in cPanel
12.How to change your cPanel theme
13.How to change the primary language in cPanel
14.How to add a record with the DNS Zone Editor in cPanel
15.How to backup your website in cPanel
16.How to use the Disk Space Usage tool in cPanel
17.How to create additional FTP accounts in cPanel
18.How to password protect a directory in cPanel
19.How to use the IP Blocker in cPanel
20.How to setup hotlink protection in cPanel
21.How to create a subdomain in cPanel
22.How to create an addon domain in cPanel
23.How to create a domain alias in cPanel
24.How to setup domain redirects in cPanel
25.How to create a MySQL database in cPanel
26.How to use the Index Manager in cPanel
27.How to create custom error pages in cPanel
28.How to setup a cron job in cPanel

Knowledgebase We have a growing number of knowledgebase articles to help our customers access support even faster, with topics covering everything from logging into control panel to creating a MySQL database to installing WordPress. Often in our support tickets we will refer to these articles because time has gone into these to help you step by step with issues you may have and visual guides are often the best way and more than we can put in a support ticket. Our knowledgebase can be found here.

Why no phone support? We want to keep the costs down for our customers, and offer the most efficient support for everyone. Very often a response to a support ticket is a set of instructions or a link to a tutorial on how to complete a particular task. It is far more efficient to do this in writing that over the phone, therefore we can help more people, quicker!

Server Statistics

Uptime Report for Wildhosting: 2012-01-20 to 2012-02-03

We use to monitor our servers to ensure reliable uptime statistics. Above is a snapshot into the server's recent reliability and for a full breakdown of the uptime statistics visit the full page here.